Support

ASK US ANYTHING.

Keep in mind, we get ALOT of email, so please allow 2 or 3 days for us to respond. If you promise to be patient, we promise to type as fast as humanly possible.

WHERE IS MY DOWNLOAD LINK?

Looking for a download link? Whether you are trying to find your recently purchased download link or accidentally misplaced a past purchase, enter your email @ "Retrieve Order History" here: https://weaverthemes.cartloom.com/lookup, if you still can't find your download link... Contact us!

RAPIDWEAVER® MANUAL!

People over at Realmac Software have spent a lot of time writing and perfecting the RapidWeaver® User Guide (Manual). Since many of the questions we get asked are related to the operation of RapidWeaver® itself and are not specifically theme related, we suggest you give the manual a good read.

WHERE ARE MANUAL/TUTORIALS?

You can find these theme specific tutorials on the purchased theme's preview site and in your downloaded theme package. Click on the Tutorials menu link or Manual link associated with your theme and learn how to take advantage of some of your themes's unique features and those you see throughout the theme's demo site.

REALMAC SOFTWARE FORUMS!

Most of the times questions asked are not related to our themes, but RapidWeaver® related, off course we try our best to answer all the questions our customers have, but if your troubles are not related to our products or you think the problem is a software issue, please do a search on the Realmac Software Forums.

EXTRA CONTENT HELP?

Learn how to utilize extra content within your extra content enabled themes at: Extra Content Help I tend to recommend the Stacks plugin page which allows one to drag and drop text/images very easily into an Extra Content Stack. More information on this technique can be found at the Extra Content site.

RAPIDWEAVER® HELP!

Costumers asks a lot of questions, like Questions about web development, some General, or Theme or RapidWeaver® related. Chances are your questions has already been answered, so if you think you need to find some quick answer to your problem please try the Help thread first before sending an email to us.

Want Some Support? Get In Touch!

Experiencing difficulties with our addons? Use the form below to get in touch or email us.

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Support

We usually respond to requests within 24 hours on weekdays, depending on the number of requests in the queue. Requests sent during weekends or holidays will be processed on the next business day.

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